FAQ Signboard and Signage Products
” Find answers to all your questions on our FAQ signboards and signage. More understand the types, customization, materials and installation for your next project. “
1. What is signboard and signage?
Signboard is a board that displays important information, like the business name, logo or the kind of products and services it offers. Usually we can see signboards at outside shops, restaurants or offices. They help the people recognize a business quickly and know what it’s all about just by looking at the signboard.
Signage is a broader term that refers to different types of signages and displays used for communication. This can include signboards, banners, posters, wall stickers or even directional signages within a store or building. Signage can help people find their way, learn about available services and better
understand the brand. It plays a great role in attracting people’s attention, guiding customers and creating a strong brand image.
Both signboards and signage are important for businesses because they help attract more customers, make it easier for people to find you and
communicate key messages in a clear way.

Signboard: Imagine a big, eye-catching board that tells you what a place is all about or guides you where to go. It’s a physical board often seen outside shops, restaurant or important locations, designed to grab people attention and provide clear information or advertisements. Whether it’s showing off a business’s name or directing you to a specific spot, signboards are all about getting the message across in a visible and straightforward way.
Signage: About using signage, symbols and images to inform, guide people and promote things. It includes street signages, safety warnings and promotional graphics, all designed to make life easier. Signage helps us find our way, stay safe and discover new things. It’s a simple way for businesses to communicate with customers and create an unforgettable impression.

2. What types of signboards and signage do we offer?
Not only do we offer custom designs of signboard and signage options, we also offer the printing and display set. Whether you need something for indoor or outdoor use, we also can provide you with a professional solution. Types of signboard and signage we offer, include:
- 3D Lighting Signboard
– Front-lit Signboard
– Back-lit Signboard
– Whole-lit Signboard
– Punch hole Signboard
– Lightbulb Signboard - 3D Non-Lighting Signboard
– Acrylic 3D Wording
– Foamboard 3D Wording
– Aluminium 3D Wording
– Stainless Steel 3D Wording
– Gold/Silver Mirror Stainless Steel 3D Wording - 2D Signboard
– Normal Signboard
– Aluminium Strip Signboard Base
– Banner Signboard - Lightbox
– Normal Lightbox
– Side Lightbox
– Double-sided Lightbox
– Crystal Aluminium Lightbox
– Soft Fabric Lightbox
– Aluminium Casing Lightbox
- Indoor Signage
– Indoor Acrylic 3D Wording
– Indoor Foamboard 3D Wording
– Indoor Aluminium Box-up/Stainless Steel 3D Wording
– Acrylic Signage
– Foamboard Signage - LED Display
– LED Banner/Display
– LED Neon Signage - Pylon&Directional Signage
- Billboard
– Hoarding
– Construction Board - Roadsign
– Directional/Advertising Roadsign
– Safety Roadsign - More Supplies and Advertising Products
3. Why do merchants need signboard and signage?

Merchants need signboard and signage because they can help people notice their store, shop and understand what they are selling. A good signboard can catches people’s attention, making it easy for them to find the shop. Signboard show important information like the business name, what the store sells or any special offers, which helps people quickly know if the shop is what they are looking for. When the signboard and signage are clear and attractive, it makes a good first impression, drawing in more customers. This means more people will visit your store, which can lead to more sales. In simple terms, signboards help the shop stand out, attract customers and grow the business.
4. What are the uses of signboards and signage?
Signboard and signage are used for kinds of reasons, making them an essential part of any business or event. For advertising, they help grab attention and promote your products, services or special deals in a way that’s hard to miss. They’re also great for giving directions, guiding people to the right place whether it’s a store, event or office. Signage is perfect for sharing important info too, like business hours or safety guidelines. When it comes to branding, signboard and signage help reinforce you business’s identity by showcasing your logo and colours. Whether placed outside a store to attract customers or placed a venue to keep people informed, they have a variety of uses to keep everything running smoothly.
5. What are the benefits and importance of signboards and signage?
Benefits of Signboard and Signage:

- Increased Visibility:
Signboard and signage make your business or location stand out by being easily visible to both passerby and drivers. They help potential customers spot your business from a distance, increasing foot traffic and overall awareness of your brand. - Enhanced Brand Recognition:
Signage serves as a constant visual reminder of your brand. By incorporating your logo, brand colour and unique design elements, you reinforce your brand identity, making it more recognizable and memoreble to customers, even when they’re not actively looking for you.
- Effective Communication:
Signboard and signage will allow you to communicate important information quickly and clearly, whether it’s your business name, service or special promotion. Well-placed signage helps customers understand what your business has to offer without asking, making the shopping experience smoother and more convenient. - Improved Customer Navigation:
Signage is essential for guiding customers to your business, especially in crowded areas or complex locations like shopping malls or office buildings. Clear, directional signage helps people find you easily and ensure, they don’t get lost or frustrated trying to locate your business. - Professional Image:
A well-designed signboard adds a level of professionalism to your business. High-quality signage shows that you take your business seriously, building trust with customers and creating a positive first impression that can influence their decision to engage with your brand.


- Cost-effective Marketing:
Unlike digital advertising, which requires ongoing payments, signboards are a one-time investment that can promote your business 24/7. Once installed, your signage works as a continuous advertisement without recurring costs, making it a cost-effective way to attract customers. - Attracts Impulse Buyers:
Eye-catching signboard and signage can grab the attention of people who weren’t planning to visit your business. Whether it’s a sale sign or bold, creative design, your signage can entire passerby to step inside and explore, increasing the chances of impulse purchases.
Importance of Signboard and Signage:
- First Impressions:
Your signboard is often the first interaction potential customers have with your business. A well-designed, clear and appealing signage creates a positive first impression, encouraging people to learn more about what you offer. - Competitive Edge:
A well-designed signboard and signage can make a store stand out on a busy street and attract people’s attention. Clear and visually appealing signage can help people easily identify a brand, even among many other brands. This visibility not only brings more foot traffic, but also helps build brand trust and recall. Simply put, having the right signboard and signage can make a business stand out from its competitors and leave a lasting impression in the minds of customers. - Increased Foot Traffic:
A good signage not only grab people attention but also encourages people to walk into your business, even if they hadn’t planned on it. By highlighting offers or creating a welcoming entrance, signboards can significantly increase foot traffic and customer inquiries. - Compliance with Regulations:
Certain types of signage, such as safety signs or accessibility indicators, are required by law in many industries. Signboards ensure that your business meets safety, legal, and accessibility standards, protecting both your customers and your business from potential liabilities.

6. When do businesses need signboards and signage?
Businesses need signboard and signage at different stages of their journey to stay visible and connect with customers. When opening a new location, signboard are essential for introducing the business to the community, helping people find you and creating that first impression. Rebranding is another time when updated signage becomes important, It lets customers know that things have changed, whether it’s a new logo, colours or overall look, helping them recognize and trust your new identity.
Signage is also super helpful during promotions. Whether you’re offering a sale or launching a new product, eye-catching signage can draw in more people and get them excited about what you’re offering. Even for businesses that have been around for a while, refreshing or updating signage can keep things looking fresh and welcoming, ensuring you stay on people’s radar.
Overall, signboard and signage help you communicate important information like business hours, services or directions, making it easier for customers to engage with your business.

7. Where can signboard and signage be installed?
Signboard and signage can be placed in many different places, depending on your needs. You can install them outside your storefront to attract customers or inside office lobbies to make a good first impression. They’re also great for event spaces and trade shows, where they can help guide people or showcase your band. You can even place them outdoors to catch the attention of people passing by. The best spot for you signs depends on what message you want to share and how you want people to see it.
8. How do we proceed with signboard and signage product?
- Check the Design File:
We will request the artwork file you. When we get the file, we will start by checking the artwork file to make sure they are not blurriness, pixelation, or other problems. To ensure everything is clear and sharp, we will asking for high-resolution files in AI (Adobe Illustrator) or PDF format. If we notice any issues, like incorrect sizes or low-quality images, we will reach out to discuss changes and confirm the final design before we go to the next step. - Send the File to Production:
When the artwork is approved, we will assign the files to our production and they will follow the files to produce according to the design details. This step involves figuring out what materials to use. - Proceed with Production:
Based on the artwork file, our skilled workers begin to create the signage by cutting materials such as acrylic or aluminum. They use machines or laser cutters to make sure everything is cut smoothly and accurately. - Assemble the Signage:
After cutting all the parts, we carefully put the signage together. - Quality Check:
Once the signage is fully assembled, we will do the quality check for make sure they are not any damages, dislocation. If we find any problems, we fix them right away to ensure the final product is perfect. - Packaging and Protection:
After the signage passes the quality check, we package it carefully to prevent damage during transport. We use protective materials like foam or bubble wrap to keep the sign safe. - Delivery and Installation:
Lastly, we will contact you to arrange delivery or installation, depending on your preference. Our team ensures that the signs are delivered on time. If you need installation, we’ll dispatch experienced technicians to safely install the sign at your location.
9. What materials do you use in your products?
We use high-quality materials such as:
- Acrylic
- Aluminium
- Foamboard
- Stainless Steel
- Aluminium Composite Panel (ACP)
- LED Neon Light
- LED Light Strip
- More…
The choice of material depends on the type of sign and its intended use, ensuring durability and visual appeal.

10. Can signboard and signage be customized?

Yes, we can customize all of our signboard and signage to fit exactly what you need. We’ll work with you to make sure the size, shape and materials match your vision perfectly. Whether you have a specific design in mind or need help creating something from scratch, we’ll tailor the colours, fonts and message to reflect your brand. Our goal is to make sure your sign stands out and truly represents your business. From the first idea to the final installation, we’re here to make sure everything is just the way you want it.
11. If I want to do customized design, what i need to do?
If you want a customized design, all you need to do is share the details with us. Sending us your brand logo, preferred colours and any text or message you’d like on the signage. It’s also helpful if you can let us know your design preferences, whether you’re looking for something modern, classic or unique. Don’t forget to mention any specific size or material requirements as well. Once we have all this information, we’ll use it to create a design that perfectly matches your vision and needs.


12. How long does it take to receive my signboard or signage?
The time it takes to receive your signboard or signage depends on how complex and large the project is. Typically, you can expect to receive your completed signage within (insert time frame), but we’ll give you a more accurate estimate once we review your specific needs. If we finish the product earlier than expected, we’ll be sure to contact you right away to let you know!
13. Do you offer installation or shipment services?
Yes, we provide both installation and shipment services to suit your needs. If you choose installation,
our team will take care of everything, from delivery to setup, ensuring your signs is perfectly placed and ready to attract attention. If you prefer to handle the installation on your own, we also offer convenient shipping options to get your signs to you safely and efficiently. Whatever you choose, we make sure the process is smooth and hassle-free.


14. Can I receive a quote before we begin?
We can provide a detailed quote before we begin. Let us know your project requirements such as the type of signs, size, materials and design preferences. We will prepare a clear and comprehensive estimate for you. Then, before we start to proceed, you’ll have a full understanding of the costs involved.
15. Do you offer warranties on your signboard products?
Yes, we offer warranties on all our signboard products because we believe in the quality and durability of what we create. Our warranty ensures that your investment is well-protected, covering any potential issues related to craftsmanship or materials. Whether it’s a 3D signs, LED display or custom signage, we stand by our products and provide a guarantee to give you complete peace of mind. The specific terms and conditions of the warranty will be clearly outlined in your project agreement, ensuring you have full transparency and confidence in the long-lasting performance of your signboard. Your satisfaction is our priority and this warranty reflects our commitment to delivering high-quality, durable signage solutions that stand the test of time.
